The retail of the future is already here: Xavi García Muret explains why RFID is not the future - it is the present.

Xavi García Muret, CEO de STC

At STC, we believe the best way to explain what we do is by sharing who we are. And for that, there is no better starting point than Xavi García Muret, our CEO and founding partner. A world champion and two-time European champion in Optimist-class sailing with over 20 years of experience in the retail sector, he is the man who woke up one day wondering why RFID technology was still the domain of only a select few. In this first installment of our monthly interview series, Xavi shares his story, our mission, and where we are headed.

 

01 · The origins


Before discussing technology and retail, there is a significant part of your story linked to sports. How has that phase influenced your approach to leadership and your understanding of business?

I started sailing at the age of six. Sailing gave me something far more valuable than trophies: it shaped my character. It taught me about struggle, sacrifice, and hard work, as well as the ability to adapt to factors beyond my control, such as the weather or the environment. When you sail alone, you learn that while you cannot always change the circumstances, you can control how you react to them.

I became European champion at the age of 12. That places you in a position of leadership at a very early stage and forces you to develop your own strategy to keep moving forward. It also teaches you a lesson in humility that stays with you for life.

"I became European champion at the age of 12. That forces you to create your own strategy—one that is different and unique compared to everyone else's."

While representing Spain in international competitions, I also discovered that there are factors beyond athletic performance that are part of the game. That experience taught me something I still apply today: to focus on what is within my control and never lose sight of my goals.

 

02 · The Pillars


What lessons from sports do you still apply today in your daily life as CEO of STC?

Energy, discipline, and continuous improvement continue to define the way I work. I have always believed in trying, learning, and trying again. That mindset has been with me since childhood, and it is the one we apply at STC today.

"What we do at STC isn't a sprint; it's an ultra-trail.."

To grow, you need a clear vision, to advance in stages, and to surround yourself with an aligned team. Although sailing was an individual sport, it taught me the value of collaboration—a principle that remains fundamental to the way we work..

 

03 · The foundational moment


You’ve been in the world of business and technology for over 20 years. When was the moment you thought, "This RFID thing is going to change everything"??

After years of holding senior roles at a leading multinational in the sector, Rafa and I decided to launch our own venture. We identified a clear opportunity: bringing RFID technology to SMEs and mid-sized retailers—businesses that had previously been excluded due to the complexity and cost of implementation.

"When I'm told something is impossible, it gives me even more energy to prove it."

That is why we created an ecosystem of specialized partners, coordinated by STC as the single point of contact for the client, simplifying the entire RFID implementation process.

 

04 · What we do


For someone unfamiliar with STC, how would you explain in a single sentence what we do and why it matters?

We listen to the needs of each retailer and design RFID solutions tailored to their specific situation. We do not impose technology; we solve problems.

"We listen and help."

Our goal is to improve business visibility, optimize inventory management, and help make better decisions based on real data..

 

05 · Challenges facing the sector


The retail sector is undergoing a massive transformation. What are the three major challenges facing the industry today?

The three major challenges facing retail are omnichannel integration, data management, and automation. Customers demand a seamless experience across channels, companies need to make decisions based on reliable information, and store teams must devote more time to the customer and less to operational tasks.

"Most retailers still do not know exactly what they have and where it is located in real time."

RFID technology plays a key role in addressing these three challenges.

 

06 · Demystifying RFID


Many companies still view RFID as something complex or distant. What would you say to them to demystify it?

RFID is no longer a technology of the future, but an accessible tool for retailers of all sizes. Costs have fallen, roll-outs are quicker and the return on investment is becoming increasingly clear.

"The question is no longer whether I’m going to implement RFID, but when."

NOur role is to support retailers throughout the entire process, simplifying a roll-out that is now much easier than many people imagine.

 

07 · OUR CLIENTS


STC works with some of the industry’s leading brands. What do the companies that have already made the switch to RFID 360° have in common?

Companies that have already embraced RFID 360° have one thing in common: they make decisions based on accurate, real-time data.

"Managing without reliable data is like making decisions in the dark."

Once a retailer understands the impact that visibility can have on their business, the question is no longer ‘why’ implement RFID, but ‘when’ to start.

 

08 · SPAIN AND PORTUGAL ON THE RFID MAP


How is the adoption of RFID evolving in the Spanish and Portuguese markets compared with other European markets?

Spain is one of Europe’s most advanced markets in the adoption of RFID technology in the fashion sector, largely driven by the pioneering role of Inditex..

"Spain is the European leader in RFID technology adoption."

Portugal is progressing at a more gradual pace, whilst the success of any RFID project continues to depend on proper implementation and integration.

 

09 · OUR VISION


What is STC’s vision for the next three years? Where is this path taking you?

We want to continue growing without compromising on what defines us: the quality of our work and our close relationship with our clients.

"We don’t want to take on more projects than we can deliver well.”

Our aim is to make RFID more accessible and to continue building a team made up of people who enjoy helping others.

 

10 · THE MESSAGE


If you could send a message to Spanish retailers who haven’t yet embraced RFID technology, what would you say?

Let’s talk. It’s as simple as that.

Every retailer faces different challenges, and it all starts with understanding them..

"We don’t sell: we listen.”

If you haven’t taken the plunge yet, it’s probably not because you have doubts about RFID technology, but because you have other investment priorities right now. I understand that. But the sooner you start, the sooner you’ll be able to make decisions based on real data and gain complete visibility into your business.




Looking beyond RFID technology, the conversation with Xavi García leaves one thing clear: the future of retail is not just about digitising processes, but about gaining a better understanding of what happens at each point of sale and making decisions based on real data. From the discipline he learnt through competitive sport to the strategic vision with which he leads STC, his approach combines technology, methodology and a close relationship with the customer. And perhaps that is the key to where the sector is heading: a retail sector that is more connected, more efficient and, above all, more human.

FAQs

How does RFID help improve stock management?

RFID technology provides real-time information on the location and availability of products, significantly improving stock accuracy. Unlike traditional methods, RFID automates stock-taking processes, reduces manual errors and enables much faster stock-taking. This helps retailers optimise restocking, avoid stock-outs and make decisions based on reliable data.

What benefits does RFID bring to omnichannel retail?

Omnichannel retail requires a unified view of stock across all sales channels. RFID enables information to be synchronised between physical shops, e-commerce and warehouses, offering greater accuracy in product availability. As a result, retailers can improve services such as Click & Collect, Ship from Store or cross-store returns, ensuring a better shopping experience for the customer.

Why is RFID key to digital transformation in the retail sector?

RFID is one of the technologies driving digital transformation in the retail sector because it turns product data into actionable, real-time information. Its ability to automate processes, improve stock visibility and optimise operations enables businesses to be more efficient, agile and competitive. Furthermore, it facilitates integration with other digital technologies as part of a business modernisation strategy.

How does RFID improve product traceability?

RFID technology enables the tracking and monitoring of each product’s journey from its point of origin to the point of sale. This provides comprehensive, real-time traceability, helping businesses to monitor movements, reduce losses and ensure more efficient supply chain management. RFID traceability also improves transparency and the ability to respond to incidents.

Which retail sectors are implementing RFID?

RFID has already become established in sectors such as fashion, sport, cosmetics, electronics and food. These industries use the technology to improve inventory management, increase stock accuracy and optimise the customer experience. Furthermore, an increasing number of retailers are incorporating RFID as part of their digitalisation and operational efficiency strategies to meet new market demands.